FlyerTalk Forums - View Single Post - TK status match (2017 onwards)
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Old Jun 26, 2017, 8:45 am
  #210  
Indieglo
 
Join Date: Jun 2017
Programs: Miles&Smiles, Miles&Bonus
Posts: 1
Angry

I did a status match from Aegean gold card in April 2016. After a year I had roughly 18k in status miles but only 10k of those were on TK flights. So they dropped me to Classic Plus in April 2017.

I appealed three times, each time it took them between two to three weeks to respond and deny my appeal.

I give up. I think it's deceptive of them to change their language during the process and not honor that language.

Given the poor customer service and lack of clarity I strongly recommend not relying on their program. I live in Istanbul and like flying on Turkish Airlines flights, but the loyalty program is horribly managed. Better off using another *A loyalty program.

Hope that helps others who might run into the same issue.
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