FlyerTalk Forums - View Single Post - 2017 skytrax places AC back at #1 in N.A.
Old Jun 24, 2017, 5:43 pm
  #68  
canadiancow
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Join Date: Sep 2012
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Originally Posted by ridefar
when was the last time that AC provided free snacks and water in the boarding area for a delayed flight?
That I've experienced? Sometime since 2014 on YVR-SFO. It was basically a cart from Y of everything that's free in Y. Pretzels, water, soft drinks, etc.

Originally Posted by ridefar
I see it all the time from DL and UA.
I've never seen it on UA for my delayed flights - mechanical delay, and they refused to do anything because it was under 3 hours (2.5). I haven't flown DL enough to comment on them.

Originally Posted by ridefar
Who offers you a pre-departure drink in J? Not AC. UA and DL do.
Who offers you a drink departing Ontario? Not UA.

I suspect this is largely tax related, though I agree it shouldn't matter.

Originally Posted by ridefar
Who provides a bottle of water to every pax in domestic J as part of the pre-boarding prep?
Certainly not UA.

Originally Posted by ridefar
Who provides both a pillow and a blanket to every pax in J on narrow body aircraft?
Certainly not UA.
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