Originally Posted by
yvr76
Well they're technically honouring your original fare - Economy + preferred seat, but just not a PY seat.
Seems that they need to split out E and N class requirements to J. i.e. for YVR - YYZ (1500+ miles)
E -> J : 8 credits
N -> J : 4 credits
O -> J : 2 credits
Maybe one more fare class is needed to accommodate this.
Bizarre that M -> J is 4 credits and E/N -> J is 8 credits!
Aside from the fact that it's OEN, not ONE, that is one way they could do this.
But I suspect they "value" E closer to Q than to M in terms of "how high up is this fare".
Originally Posted by
ac/elite
She said that they are getting lots of complaints like mine. Now that I'm back in 12C I'm putting myself on the waitlist for 8 credits, but I'm filing a complaint with customer service online and hopefully they'll find a general solution or credit me back 4 credits if my upgrade comes through.
Technically you're in the right. But when I submitted the discrepancy form (charged 10 credits for YWG-YVR instead of 6, since it had a DH3 segment in the middle), they never even responded to me. If I'd needed the extra 4, I would have written in a little more forcefully, but I didn't, so I didn't pursue it further.
Edit: Also keep in mind that you'll likely get 125% AQM for N :P