Originally Posted by
ac/elite
So now I've got another problem. AC's IT incompetence never fails to amaze. My M class flex seat, which requires 4 credits to upgrade to business, is now an N class, which requires 8 after they put me back into 12C. There's no R currently available, so I went to put myself of the upgrade list and it wants to take 8 credits. I called AC and they said there's nothing they can do. They can put me back into an economy seat and convert my seat back to M and the upgrade would be 4 credits. If I stay in 12C, the upgrade will be 8 credits. Absurd that there's no work around. Given that the flight is J3 two weeks out, I'm not going to give up my 12C to chance the upgrade.
Well they're technically honouring your original fare - Economy + preferred seat, but just not a PY seat.
Seems that they need to split out E and N class requirements to J. i.e. for YVR - YYZ (1500+ miles)
E -> J : 8 credits
N -> J : 4 credits
O -> J : 2 credits
Maybe one more fare class is needed to accommodate this.
Bizarre that M -> J is 4 credits and E/N -> J is 8 credits!