Originally Posted by
JohannaP
.... First, I am trying to collect historical flight data, which is quite cumbersome. Could you advise on where to find this, please?
The flight in question that was delayed and ultimately cancelled (my parents were initially asked to fly a day later with UA but ended up being re-booked on a flight with a different company the same day since my mom is oxygen-dependent and very stressed with the changes in flights): ....
Not sure the flight data will matter -- as the travelers were re-routed. What matters is the total delay from the original arrival and the the actual arrival.
What was the ultimate time difference?
Originally Posted by
JohannaP
.... I submitted the information to some European websites that might be able to assist in such a claim but the case was denied since the flight date was more than 18 months ago, and the deadline for such claims is 2 years for citizens in The Netherlands.
Any advice you may have in companies or individuals who would be able to help, or how I could possibly approach United Airlines myself would b emuch appreciated. My concern is that such claims could take a significant amount of time, and we might run into denial based on it not being dealt with ny the 2 year mark. ...
I think this will become the bigger issue -- there is a reason those sites are declining to get the opportunity to get paid.
The claim has to be made in the EU country of passenger residence, the EU country of departure or directly with the airline. It appears to work better being claimed from the EU side. Success rate with a lot of persistence is low.
While your question was on historical data, believe you may find
http://www.flyertalk.com/forum/unite...st-united.html useful.