Hi,
Not sure if it's ok to bring this topic up again. But currently I am in the same situation. I am not sure how to proceed or if I should even request or expect anything.
- this property that I am staying -is a property that I have frequented a lot since the last 1 year and staying between 3-5 weeks on a go.
- i know a majority of the staff due to my frequent visit (and they recognize me, including the GM)
Situation: Currently in my 2nd week of my stay and after getting another bite and swollen bump, I visited a walk-in clinic and the treating doctor suspects highly that it is due to bed bugs.
In my 1st week, after the 1st night, I did get a few bites on my hand and back - but since it was just 4-5 bites and did not look too serious, I ignored it. [this is my first experience after thousands of nights in hotels in my life]
This week, on Monday, noticed additional red spot and saw that it was swollen. Still thought that it was some insect bite from outside (weather is hot where I am currently). It was not until today that it just hit me that something is not right.
Since coming back to the room, I have pulled the sheets up, but did not see anything under the sheets.
I already wrote to the GM (received an out office response, so forwarded the email to the replacement). Just received an email from font desk asking if they could do more to help and that they will inform the maintenance team - that's all the response I have received until now.
I am checking out tomorrow to spend the weekend somewhere else and have my reservation back at the property next week.
My plan is just to continue with the stay next week since it's my last week for this trip as it's the most convenient for work.
Should I expect more and request for compensation? Or should I cancel and move to another property for my stay next week and future stays?
Cheers!