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Thread: Failed missing miles request
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Old Jun 22, 2017 | 12:43 pm
  #4  
Psychiatrist
 
Join Date: Dec 2003
Location: Hong Kong
Programs: CX Diamond / SQ Gold / Bonvoy Platinum / Hyatt Globalist / Hilton Gold
Posts: 1,100
Originally Posted by garykung
Correct.

Be patience. QR has been under a lot of stress due to recent international incident. QR may be able to fix it but takes time.

Also - personal experience - writing to the airline (physically) tends to result a better outcome, except in the case of CX.

Many thanks - I have filled in the online form to email QR detailing the circumstances.
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