FlyerTalk Forums - View Single Post - American Express retention offers (2017-2019).
Old Jun 21, 2017, 7:02 pm
  #618  
Colin
 
Join Date: Feb 2000
Posts: 6,546
AMEX can easily set its terms to disallow annual fee refunds during the 30 day grace period if member accepts a retention offer. If an annual fee posts, you get a retention offer, and you then cancel, it's AMEX responsibility how to handle that situation. It's not the customer's obligation to be worried about a corporation's P&L.

Using the Open In New Tab trick to score an extra +$1000/yr in AMEX Offers doesn't even raise an eyebrow around here. Calm down, Mary.
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