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Thread: Why stick with Gold Passport?
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Old May 20, 2004 | 8:50 pm
  #2  
787
10 Countries Visited20 Countries Visited30 Countries Visited20 Years on Site
 
Join Date: Mar 2004
Location: Seattle
Programs: AS 75K, UAL Gold, Marriott Titanium
Posts: 1,448
Talk to the front desk manager
Originally Posted by UAPrmExec
After years of being a loyal Hyatt customer (Platinum),
I'm currently at the Hyatt in Kauai. No Regency Club upgrade availability for paid deluxe ocean view, however, there are Regency Club rooms available for sale on the web site.
The general rule is that you must be paying Oceanview Rack rate to upgrade to RC with points. If you are paying rack, and there are RC rooms for sale then I would ask to speak to the desk manager and point that out to him. If you are paying a discounted rate, then that is thier loophole. I had a conversation there a couple of weeks ago with the desk manager, and he was very helpfull.
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