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Thread: When HUCA doesn't work
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Old Jun 20, 2017 | 5:53 pm
  #11  
warrenw
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Originally Posted by Kacee
Not sure we have the full story.

I'm around 75% with quality service from the 1K line this year. At least three agents have been exceptionally helpful lately.
Same here. In the last two months agents have been fantastic. So much so that I emailed 1KVoice about them after getting their name in order to try and get them some recognition. I highly advise that to anybody who gets good service because it helps to change the culture, if anything one person at a time.
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