FlyerTalk Forums - View Single Post - American Express retention offers (2017-2019).
Old Jun 19, 2017, 5:12 pm
  #598  
C W
 
Join Date: Sep 2016
Location: LON, PDX
Programs: DL PM, AS MVP 75K, HH/SPG/MR Gold, Amex Plat, PRG, CSR
Posts: 2,064
Originally Posted by darenhuang
AF posted 6/11 on personal plat card. Spend ~45k last year. Called two times today.
No offer of points or credit. Only offered "special deal" to debit 45,000 points to pay fee. Never had luck with any bonus before (SPG).

Should I call again?
With your spend you should definitely call again. You should get 30k or 40k based on reports here.

You should have a story about why you will use less benefits next year, like changing travel patterns. This seems to have helped some people. Also point out your spend to the rep and ask them to check with a supervisor.

Let us know what you get!
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