FlyerTalk Forums - View Single Post - Unable to receive incidental points with a prepaid booking

Jun 19, 2017, 6:45 am

#8

rylan

FlyerTalk Evangelist

Join Date: Sep 2007

Location: BOS

Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC

Posts: 15,204

Sounds like some oddness or incorrect handling how that hotel did their processing.
I'd definitely contact MR cust service again to get your missing points. No reason you should let them get away with not crediting you for what you spent there.