FlyerTalk Forums - View Single Post - OnAir not really working
View Single Post
Old Jun 18, 2017, 11:33 am
  #51  
skywardhunter
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by vytas315
@skywardhunter what do you think happened on your previous flight? Why didn't you get free internet there as well?
I don't know. The initial wording implied it wouldn't be free in Y and the previous flight departed at 4am on the day the new structure was introduced and the aircraft had departed Dubai the day before around 9pm, they may have later chosen to update it to make it free in Y, but I was definitely logged in on the last flight as well. I only used the free quota on that one, though, so not like I feel like EK owes me a refund now.

UPDATE: Sent a DM to them in Twitter and they said it's still just J and F. I didn't respond as I don't want to poke the bear but then this is a miscommunication in the PR team or a fault in the WiFi system.

Last edited by skywardhunter; Jun 18, 2017 at 11:41 am
skywardhunter is offline