FlyerTalk Forums - View Single Post - Unable to receive incidental points with a prepaid booking
Old Jun 18, 2017, 7:10 am
  #2  
SkiAdcock
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Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
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Don't know if it will occur every time, but for this one you'll need to ask MR cust svc to manually post the incidentals for the stay & provide the incidentals folio.

It might also be an int'l vs. North America issue. We've had reports of prepaid rates not even generating points for the room rate int'ly, & it being suggested that someone spend something on incidentals (even if small amount) to trigger a folio at all.

Moving forward it certainly can't hurt to ask a property to prepare a folio that shows room charge, that you pre-paid (they might have to list it as deposit), & the incidentals. Not sure they'll all do it but can't hurt to ask.

Cheers.
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