Originally Posted by
CanRulez
I agree. AC should provide it for free for elites.
Air Canada does not care, reality is trapped customers are AC best customers those that live in remote locations, those that can connect via USA easily, and customers who are scared to try a different airline program.
If more Canadians were more aggressive in complaints about AC horrible service, something might change, but we are nice and just put up with it.
IROPS is AC biggest downfall also being one of the worst on time airline in NA