A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Is there a comparable hotel nearby to which the OP can move? Alternatively, can you go elsewhere for lunch? [How isolated is the resort and are you on a half or full board plan?] I think you can assume that room service will be messed up today, so that isn't an option even if you want to eat in your room or poolside.
If the reservation was made by a Virtuoso agent, contact them (or their substitute emergency contact) ASAP. If you used FHR, LHW, R&C etc. you should try to contact them, but they probably won't be able to do anything in real time.
For potential later use, go to the hotel's website and print or take screen shots of the (lack of) special announcement that facilities will be unavailable to guests and how the facilities are currently described. The hotel might post an announcement later and lie about it or change what they say about their facilities.