Originally Posted by
kawaii
Huh. Had a weird experience with Chase recently - got DCC'd (despite receipt selecting HKD, the resto charged in USD) and so went to Chase to dispute the charge. Instead of letting me dispute it, it just auto-credited the amount to me and said "These credits are permanent and will appear on your next billing statement."
So, I guess for certain amounts below a threshold, Chase is just choosing to eat the cost now instead?
A few years ago, Chase did this for me on a >$1000 hotel bill. Now that is customer service!