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Thread: PSA: Must call to waive $75 same-day standby fee
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Old Jun 16, 2017 | 8:28 pm
  #12  
javabytes
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Originally Posted by rubenswm
Understood. I think this speaks to the ethos of AA - I've noticed the delta "look and feel" for everybody, is really pleasant. Status or not. They aren't going to levy fees in an unsavory way.

The idea that I would need to jump through all these hoops on AA to stand by despite being told otherwise (and I of course understand human error), is really silly.

I am sure many people would not even notice the $75 fee. Even if that occurs 20% of the time, it's straight profit for AA.. no cost .. and these guys are just milking the crap out of these fees. Whatever it takes to crawl out of bankruptcy, I guess.
All this because you weren't patient enough to wait for your automatic refund?
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