FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)
Old Jun 16, 2017, 12:30 pm
  #144  
screwedbyaa
 
Join Date: Jul 2003
Location: SAO & NYC
Programs: AA EXP (2 MM)
Posts: 303
Originally Posted by dkc192
Wait for meeting services to open and pray that C is still available by the time they do, I'm afraid. EXP and other main AA Reservations desks can't touch BXP1 or BXP3 certificates, and neither can they hold C inventory for you without an instrument to support the upgrade.
In my experience that is simply not true. Unless this has changed very recently, last year I was able to have the EXP desk upgrade my bookings and then later call the BE line to apply the certificates and ticket it. And they did it as a standard procedure, not a favor or anything like that. Twice.
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