Originally Posted by benosufan

I made one phone call and was able to book our 2 kids and a baby at no charge for four Hyatt CC free nights certificates. We added 3 more nights using points that I transferred from Chase to Hyatt. Obviously had to use extra points for the 2 older kids per night. The only available room using points was the standard resort view room. Through email they offered me the upgrade to Ocean view after telling them me and my wife were both platinum/discoverists. We go in July this year so hopefully it is a great experience.

One question, did you notice them having high chairs available? I've read reviews that said they didn't have high chairs which I thought was very odd for a family resort. I emailed Concierge at the hotel and they assured me there are high chairs available.