Originally Posted by
skywardhunter
Has anyone else noticed the new post-flight survey in ICE? I had it on EK55 yesterday on A6-EPA with the latest thin and wide ICE where they show you 5 smiles ranging from sad to happy (though the two happiest looked identical to me) and ask you to rate the flight. I noticed everyone around me selecting the happiest (and one person 2nd happiest) option. Interesting to see EK using ICE to interact more with pax.
I saw that appearing off and on a few months ago - on perhaps 30-40% of flights, perhaps now that's been extended to all flights/based on IFE?