FlyerTalk Forums - View Single Post - Qatar Airways Business Class DPS to ZNZ on 6/6/2017
Old Jun 16, 2017, 10:37 am
  #13  
gpeso8
 
Join Date: Jan 2010
Location: CGK/LAX
Programs: KF,JMB, OZ, SPG,AA,UA,AS
Posts: 1,163
Originally Posted by r_tsunami

RE: DPS ground staff - All I really wanted to understand that the company (Qatar Airways) had passengers best intentions in mind. It was our first time flying with them and while I may not have articulated it perfectly, I was also literally flying into the unknown. I had no idea that it would only add some time to flight paths. Sure I could have eaten the miles, but it wasn't within our budget to do so. I also contact QR via phone which I failed to mention, but could not get through to an agent before takeoff.
It might be your personality. I fly out of DPS on QR pretty regularly and have never had an unpleasant encounter with ground staff. I had to deal with the station manager once last year due to a delayed outbound flight with a potential for a missed connection in DOH. I thought he handled my concerns professionally and politely.
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