FlyerTalk Forums - View Single Post - Where has the customer service gone?

Jun 16, 2017, 7:42 am

#6

3Cforme

FlyerTalk Evangelist

Join Date: Jun 2001

Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat

Posts: 28,190

Quote:

Originally Posted by LaneW

I called about a flight and the agent was clueless.

That's a very non-specific criticism. Some itin changes are non-trivial, and sometimes what the customer wants is prohibited by the rules.

Reply