Wanted to book a redemption on jet airways from Mumbai to Dubai and after being on the phone for almost 35 mins the agent comes back with "JET doesnt fly from Mumbai to Dubai!!" and after explaining to the agent that jet has 6 or 7 flights a day she goes back to her "SUPERVISOR" who then assures me that jet doesnt fly on this sector. How these morons work for the airline is beyond me and what is more shocking is they actually believe that the customer is an idiot and they can feed them with all sorts of bullshi_!