Originally Posted by diburning

https://thepointsguy.com/2017/06/qat...flight-review/

I can't tell if the reviewer is just that dumb, lying, or if he's dumbing it down for their dumb audience.

He wasn't sure how to transfer terminals... Wouldn't a normal traveler look this up ahead of time if they were connecting between airlines? He even admits to seeing the signs that says which buses go between terminals, yet still complains about it.

Most US airlines, especially American, who he flew in on, would have terminal maps on their mobile app as well as inflight magazine. Even if he didn't pick up on the fact that E is far away from B that he would have seen the map and realized that he could have cut through the central parking garage. He'd also see that Terminal C is right next to Terminal E, and is connected airside, so PreCheck would have been possible if he went through TSA at C.