Originally Posted by
yannerd
On a similar note, she did mention that Hong Kongers are the worst flyers of any group. They're incredibly demanding and still expect to be treated like royalty when flying CX.
Depends...some crew actually think its south of HK....about 3.5hrs down...hehehe
Originally Posted by
yannerd
What's also interesting is that in her opinion, positive comment cards don't mean anything nor help with promotions and such but negative comment cards will get the crew members an immediate talking to from management.
Well it's taken in consideration from what I heard but not really something that will get them promoted or anything CX has also stopped giving them a copy of the comment forms (they used to scan and email them from what I understand) now its more like just a summary.