Originally Posted by
petez
I have two flights that I am changing the date/time only (by only one day). BA issued DONE ticket but they are internal QF flights.
I am being told by BA that there is no availablity for the revised dates for either flight yet QF site shows them as being available to book for cash at the same cost as my original dates. [I'd also note that its a DONE fare but my original booking was in Y as there is no J on the routes in question]
Any thoughts on getting around this ?
Thanks
Can you tell us which flights?
DONE fares on QF may book into D, R, L, or B in that order of precedence:
Code:
>$LB5/QF
005 LONLON 13JUN17 QF GBP 7900.00 DONE6 STAY---/12MBK-D
FARE CLS EXPLANATION BOOK CODES
-------- ---------------------- ----------
DONE6 BUSINESS CLASS AROUND THE WORLD FARES D
DONE6 APPLIES FOR ROUND TRIP FARES
BOOKING CODE EXCEPTIONS
VIA QF D REQUIRED WHEN AVAILABLE D- FARES
VIA QF R REQUIRED WHEN AVAILABLE D- FARES
VIA QF L REQUIRED WHEN AVAILABLE D- FARES
VIA QF B REQUIRED D- FARES
Is one of those classes available on your desired segment in the LON sales city?
Weirdly the Booking Code Exceptions table has become detached from the BA DONEx fares series but you can still view it on the DONEx fares published by other carriers. This may confuse BA into assuming that D must be used.