Originally Posted by
weezl
.... My child got a kit. No offer to use the club, shower, nothing but the kit. He was violated, traumatized, and very very inconvenienced. No way $200 travel voucher or 10000 RDM are enough compensation for this. So far they have not contacted me. I suspect they won't even try.
What was the age of the child? Was the individual UCM?
Generally compensation is directed to passagner, not the ticket purchaser but if UCM, it may be different. You will either need to follow thru with the kit or directly contact UA.