FlyerTalk Forums - View Single Post - Accor BRG - worst customer service!
Thread: Accor BRG - worst customer service!
View Single Post
Old Jun 11, 2017 | 11:56 pm
  #2  
SullyofDoha
50 Countries Visited
80 Nights
All eyes on you!
10 Years on Site
 
Join Date: Oct 2013
Location: Doha, Qatar
Programs: Qatar Airways Privilege Club Platinum; Accor ALLPlatinum
Posts: 1,188
You should have disengaged from the conversation and phoned again. Also, make sure to take a screen shot of the rate on the other website.
I am also having issues with claiming the 10% discount off published rate, even after it was agreed that is what I am due. Currently in discussion with Accor 40 days after the stay.
SullyofDoha is offline  
Reply