I had to use this in February to get to my Grandmother's funeral. I was only traveling YHZ-YSJ however I booked with very short notice about a day and a half out. With the bereavement fare they wave the 14 day advanced purchase requirement for Tango so I got a ticket for $200 instead of the $470 flex H fare online. Definitely helpful and very generous. Not too worried about dealing with GTE/SBY on Tango fares with status.