Originally Posted by SparseFlyer

I don't understand ACs approach though.

They cancelled, but they have all the details of the reservation. Flights, fares, amounts charged, etc. Why can't they just say "oh, looks like you did book this legitimately, give us your CC and we will reauthorize the ticket".

Why does it have to be "oh, looks like it was legit after all, but hey nvm, now pay us 2x original fare or you're not going anywhere". I think that is the main issue that needs to be fixed. And if the government needs to step in, so be it.

I can't believe no one has thought of this at AC. This makes no sense.