How would you guys handle this one? I'm Marriott Platinum currently staying at Mexico City Reforma Marriott. Last night I returned to the hotel with my wife after dinner. At the elevator the security guard rudely told me that I needed to go to the front desk to register my "accompanante"

I politely responded that my wife was properly registered. He then moved in front me blocking my access to the elevator and insisted I go to the reception. I called over one of the other security guards who recognized me and my wife and he cleared us to go up to our room.

My wife was and still is very upset and I'm pretty insulted. I spoke to someone at reception today and she said the manger would contact me later today, but as of yet this has not happened.

I speak fluent Spanish. My wife was not inappropriately dressed or anything like that. While I understand, the need to register all guests, there are definitely more subtle ways the security guard could have approached us without insulting my wife.

Should I just drop this? Or is this something I should pursue further with the hotel or Marriott? Thoughts?