I tried calling 866-MYBORGATA after half an hour on hold I quit. Their main number 609-317-1000 was busy.
I emailed my slot host...let her straighten things out.
A day ago
www.mlife.com showed 303,000 TCs, noting I was PLAT, but the card was GOLD--now they are updated it shows a PLAT card.^
Nice! Not sure what will actually push you to Noir, but I wouldn't be surprised if you got a call or visit after a nice future trip.