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Old Jun 9, 2017 | 10:15 pm
  #103  
RCyyz
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Originally Posted by 24left
Maybe the only way is an endless series of media stories and not just on the CBC. Gary Leff at VFTW was happy to rant about it. Those blogs (useful or otherwise) are read by many people especially the U.S. where AC is trying to win more business.
Which brings me back to one of my comments - unless AC is concerned with customer service / brand impact, I'm not sure there will be any real incentive for them to look into this let alone action a real solution.
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