Originally Posted by RCyyz

But there's the rub. What has AC done wrong?

I think most of us will agree that cancelling a ticket is not cool. Cancelling a ticket and not telling the pax is worse. And cancelling a return portion of a ticket (and not telling the pax) is morally unconscionable.

But it's not illegal.

Furthermore, it's in the fine print. AC is doing what they are entitled to do and you agree to it when you buy the ticket.

I would hope there's a legal argument in here. I'm quite certain there's a moral argument to be made. But I'm not sure there's any legal recourse so what can your MP actually do, other than try to force a Canadian corporation to rewrite their contracts (the Terms of Carriage)?