Originally Posted by
GUWonder
The negotiations with the contracted operator having suspended its helicopter service pending payments and the issues involved at this point in JetSmarter dealing with alternative counterparties for the same kind of service speak to how money matters.
What's the sales value of a list of those with large airline and bank program miles/points balances? Is that what they are going to shop around when their financing and cash use options end up at their end?
I am very curious to know how many others have had your kind of experience.
Have you tried to get a refund/discount/credit for this kind of service substitution? If so, what did they say in response to such a request?
Talked to a friend and he got the same experience once, I haven't asked for any compensation and even if I did, I won't share it here. According to their general agreement, if you complain about JS publicly, they can cancel your membership without any refund. I don't wan't to take the risk.