Originally Posted by
bgriff
Yeah it seems like a mess. I had a booking which no longer showed on Borgata.com but when I called it was still there, so I think there may just be some kinks in the website. May be worth checking that you're not now double-booked.
And to add to the complications I mentioned in my post, Borgata.com still shows me as Mlife Platinum, but Mlife.com shows me as Sapphire. I think if anything I earned Pearl or maybe Gold (if some credit is provided for historical Borgata play) last year. I just requested a Hyatt match to Gold to be done with it but it's clear there are quite a few kinks still to be worked out. This weekend will probably be rather chaotic at the Borgata.
I tried calling 866-MYBORGATA after half an hour on hold I quit. Their main number 609-317-1000 was busy.
I emailed my slot host...let her straighten things out.

A day ago
www.mlife.com showed 303,000 TCs, noting I was PLAT, but the card was GOLD--now they are updated it shows a PLAT card.^