Pax or ticket purchaser to claim?
I paid for 9 tickets for family members, whose LGW to MCO flights were were cancelled. They have various out of pocket expenses, such as taxis, meals and hotels. Who should make the two claims, the pax or me?
I wonder whether a claim for stress would work, not that I'll be attempting it. It was incredibly stressful sorting it all out, including an eight hour return drive to Miami to meet the re-arranged flight.