FlyerTalk Forums - View Single Post - South Lodge, Horsham, England
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Old Jun 8, 2017 | 6:10 am
  #8  
RichardInSF
Moderator: Luxury Hotels and FlyerTalk Evangelist
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Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,234
Back home after three nights at South Lodge. Service improved somewhat but was always reactive (they would fix something that was broken after I complained about it) and never proactive. This went right down to my last issue, a significant error in their favor on my final bill.

Did do dinner in their restaurant one night. They specialize in serving hot food warm and then claiming it was only supposed to be warm.

I won't need to return.
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