FlyerTalk Forums - View Single Post - Anyone familiar with Hertz Lost and Found?
Old Jun 6, 2017 | 12:47 pm
  #23  
jackal
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Originally Posted by Presguy
Yeah.. I tried calling the location right after I made my first post. Their recording said the first mandatory step was to do a report on their site, and the link you provided too.

I'll give it a shot, but, like you said, I'm not gonna throw a ton of time into it.

Thanks - that said, if anyone else has any pro-tips, I'd love to hear them.
I'm sort of famous among my friends for losing things, and I've left probably four or five things in Hertz cars to date. My recovery rate is better than zero--I had a wireless computer mouse found and held for me at KOA (a friend heading there a few weeks later picked it up for me), and more recently I had a jacket found and shipped to me from DFW. A Bose Bluetooth headset I lost at DCA probably four years ago was never found, but those are so passé nowadays, so no big loss, I guess.

So it's definitely worth filing a report. No guarantees, but better than not doing anything. It seems to take them several days to find and process lost goods, but if you haven't had it found within a week, I'd say, then you might want to give up and go get it replaced (assuming you actively use it and don't want to wait).

Note that Hertz's shipping+handling fees are a little ridiculous ($33 to ship my 1.5-lb jacket that could have come by FedEx Ground for $16 or been easily stuffed in a medium USPS Flat Rate box for $14). It's possible they might be less ridiculous for something that can fit in a #10 envelope and go out with a 49-cent stamp, though.

Last edited by jackal; Jun 6, 2017 at 6:50 pm
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