Just finished a 5 night stay here over the Memorial Day holiday. Was a SPG points redemption stay. Tried to apply SNAs but they were not available. Hotel was fully booked for the weekend. Property is a mixed bag in a stunning locale.
Pros:
- Stunning views across the bay to the mountains
- Nice pool and always able to get a seating. Solid service from pool staff
- Room was very private, even with the windows open
- My room was well maintained and furnishings were good quality
- Loved the fresh juices at breakfast - delicious
Cons:
- The rooms at this property deserve nice lanais. The large window was ok, but prefer a nice outdoor space of my own in Hawaii
- Food offerings were dated and mediocre quality. Head to Hanalai Bay or elsewhere for dining.
- Beach is poor as is snorkeling. Walk over to Hideaway beach (tough walk down) near the entrance to the hotel which is lovely and good snorkeling
This property is all about the stunning views and I had a great time and really was able to relax. I know it's being sold and I think it's definitely ready for some more modern touches, improved dining options, and lanais.