Hello,

my parents were longtime AA flyers who died last month with over 1,000,000 AA miles between them. They were EXP for years before dropping to Plat in the last year before they died.

Understanding that officially AA miles die with the owner, I have read that in some cases AA will allow those miles to be transferred to a survivor. We would like to use those miles to get the kids and grandkids to hawaii for the burial later this month. Does anyone have any suggestions on the best way to go about speaking to AA about this?

thanks