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Thread: BA set to outsource its Manchester and Newcastle call centres
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Old Jun 5, 2017, 12:03 pm
  #44  
UKtravelbear
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Join Date: Nov 2011
Location: Brighton. UK
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@Cymro

Thanks for the laugh!

'Investment' and 'upfront consultancy' are not going to happen.

I really don't see BA paying for any of this and if BA ain't paying then why should capita?

And BA could have done all of these things itself. But it hasn't.
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