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Thread: No tax/fee refund when canceling inbound of TATL RT?
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Old Jun 4, 2017 | 1:07 pm
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Originally Posted by pewpew
Yeah, I noticed the same thing after you said that. It's strange that their rebooking guidelines differ from their tariffs though -- is that allowed? In retrospect, I now wish I'd pushed back, but it's a bit late.. so I guess I'll just call them in the next few days and then mail in a complaint
Here it says "within 7 days:"

https://www.aircanada.com/ca/en/aco/...ellations.html

I don't see anything like that in the tariffs.

Regardless, you should have pushed for them rebooking on another airline. I would think they would rather have you on AC even if outside the seven days though.
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