FlyerTalk Forums - View Single Post - No tax/fee refund when canceling inbound of TATL RT?
Old Jun 3, 2017 | 5:13 pm
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Originally Posted by pewpew
AC was willing to waive the change fee but not fare difference for such a change...
But is that consistent with the tariffs? I suspect not. I still thhink that you should check, and if you find it's not, send a nice message to Customer solutions. And potentially go to the CTA.

Were there alternative routings on other airlines? They should have offered/accepted that. It seems to me that they may be taking advantage of people not knowing the rules.
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