Great to see you, MacMyDay and thanks for the details on your discussion with Sven.

Related to the comments above, I feel that my lighthearted feedback below is fair and impartial and not meant as vindictive or being critical of specific members of staff. For what it's worth, I made the booking in large part after reading MacMyDay's past reviews, so agree that it should be fair to go both ways when it comes to online commentary. I think it's important to be open to feedback regardless of your job - without knowing where I'm going wrong how can I improve?

Day 2:

• Housekeeping must have noticed that we drank lots of water so they gave us extra which was a nice touch. Unfortunately they only repeated this once more during our stay.
  
• We went for a drink and then dinner. It took about 15 minutes to get a menu, then another 20 or so to get a drink.
  
• Dinner took a very long time, to the point where they brought a complimentary salad because they recognized it was taking so long. There were I think 5 other parties having dinner at the time.
  
• While the above and below are all relatively minor, the biggest downer was the atmosphere this evening. I saw ~10 parties between the bar and restaurant, of which 3 were loudly complaining about slow/poor service (consistent with MacMyDay's points above). Regardless of what their complaints were, just being around this wasn't exactly a relaxing experience.

Day 3:

• The beer saga continues We had a boat trip planned for today and so last night we were asked to select what we'd like for a picnic. They asked if we'd like any drinks and I noted the beer we had in the minibar if it was possible - the staff member said they'd look into it. They later caught me after dinner to say yes this is fine and everything will be there tomorrow - great. Of course it wasn't. Yes this is nothing to cry about after a lovely day exploring the islands - but why make a point of stopping by to tell me that they'll include the beer if they weren't going to bother. Edit: They also charged me for the beers that never were.
  
• The picnic was 120 EUR for 2 sweaty sandwiches, a salad and a couple of small tidbits. At first I thought this was just a little egregious, but then when I later compared it to the meal at Hotel Poseidon (see below) and our lunches at the beach club (half the price and infinitely better quality) it seemed like a total ripoff.
  
• The boat trip was excellent and would highly recommend it. The captain was fun, engaging and knowledgeable and took us to Hydra, Spetses and a few beautiful swimming spots.
  
• We ate from the room service menu at the bar, which resulted in much improved service and food quality. I wish we knew this from day 1.

Day 4:

• Earlier in the week we arranged a car + water taxi to Spetses and asked them to make a dinner reservation. Today we checked that everything was set, and yes they had booked the transport but knew nothing about the dinner reservation.
  
• Beer update: Yes they had my beloved Greek beer at the bar last night. The friendly bartender was asking me how I like it and my wife was teasing me quite a bit so the bartender said I'll make sure there's some at the beach club for you tomorrow. Was it there? No, it turned out they were teasing me too. The best part - the friendly captain from yesterday's boat ride was at the beach bar and joked, "Haha! Hey that's the second time with no beer!" At least he's on top of things.
  
• They offered to have the beer delivered even after I insisted it wasn't necessary and it arrived after an hour. I was so excited it quickly disappeared and I asked if I might have another of the same. 20 minutes later a different type of beer showed up Also, I'm assuming that they used the supply from the minibar given that it stopped being replenished from this day onwards.
  
• Otherwise, service at the beach club was very good this day and the next with them checking in multiple times, repeatedly offering drinks, cold towels, some of the staff remembering preferences, etc. This is what Aman is meant to be about - when it's good it can truly stand out from other resorts.
  
• We went to the restaurant at the Hotel Poseidon that evening for dinner. The service, food and setting were all excellent - easily deserving of a Michelin star in my opinion. I also thought it was of very good value, at 160 EUR for 4 courses and drinks.

Day 5:

• The doorbell rang, great I thought this must be housekeeping to pick up the room service that's been sitting attracting ants for the past couple of hours while we were out. No, actually it's a buggy to take us to the pool - except we didn't ask for one, though their response made it clear that they were annoyed for our supposed mistake.
  
• We had made spa appointments earlier in the week. At the time the receptionist seemed to be really struggling so we went back the following day to double check the booked times. A different receptionist struggled even more so, and we were told with confidence 3 different times during the same conversation. There ended up being only two different times available so we took those anyway, with my wife asking for the slot with the female therapist. Naturally to be consistent with our experience this week, they decided to do the reverse of what we asked for and she got the male therapist. Since I wasn't there with her we couldn't just swap, so she decided to take it anyway but it's another annoying mistake.
  

In summary:

• We had a great holiday and came away agreeing that it was one of the best hard products we've ever experienced.
  
• I thought that breakfast and lunch were of very good quality, with room service friendly and prompt. Unfortunately I cannot say the same of dinner, which is similar to my experience of Tokyo, Amanera, Venice and Amangiri. I've also read reviews saying similar things, so it's a shame that they don't try and pick up on the feedback.
  
• Neither of us do that well in a long car journey so we opted for the helicopter transfer each way. This was great fun and very well done, but it does mean that the total cost for the visit is quite high. I walked away from Singita Boulders and Twin Farms thinking they were of great value despite the high rate, something I can't say the same here unfortunately and is what will probably hold us back from coming again.
  
• On the one hand, I worry that the above is being overly nitpicky - we truly did enjoy our stay. On the other hand, recent stays at other places, e.g. Rosewood San Miguel, prove that it is possible to have very good food, proactive service and make zero mistakes whilst also not charging an arm and a leg. I can't give them a free pass due to the region or remoteness, as the Poseidon Hotel is a great example of what's possible right in the same region as Amanzoe.