Originally Posted by
PDXPremier
I would email Alaska customer care about getting a refund for the baggage fee. Since your MVP Gold # was obviously in the reservation, there is a slight possibility that there is some unannounced "policy change" as far as baggage benefits go on AA flights. Keep in mind that free baggage for AS elites was the first to go on DL flights, hopefully that's not the case here, but you never know.
Let's hope not!
Originally Posted by
eponymous_coward
Why is Alaska Airlines going to be refunding a fee American Airlines collected?
I asked AA phone agent the same question and was told to go back to Alaska Airline hence i'm also confused and why i'm wondering if anyone else on FT has come across this before?
Originally Posted by
eponymous_coward
Why can't OP ask American to refund the baggage fee?
OP (me) already tried asking American for a refund. As soon as I read off the psgr ticket# (printed on the $25 baggage fee receipt associated with the flight I took - starts with 027...) the AA phone agent said that I had to go back to the airline that sold me the ticket. In this case since it was a codeshare that meant Alaska.
Originally Posted by
rustykettel
Thank you for finding this gem! That exactly mirrored my experience even down to being able to select preferred seats. Somehow missed that thread when I did a search for "AA" and "American" on this forum. The common culprit does seem to be work travel booked thru Concur for AS codeshare flight operated by AA
Note to self - allow extra time at airport when checking in bags on AS Partner airlines. Thanks again!^