FlyerTalk Forums - View Single Post - Award Flight: Cancel or Change?
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Old Jun 1, 2017 | 5:25 pm
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jsloan
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Originally Posted by jmsnyc
Does the redeposit fee apply to award tickets canceled within 24 hours? I know for normal tickets there also has to be 7 day advance purchase in order for the ticket to be refundable in 24 hours,

if the answer to my first ticket is that award tickets may be canceled with no fee within 24 hours, then I am guessing that if it is purchased within 7 days that would not be true,
The 24-hour policy is the same for paid or award tickets.

Although UA has recently written the seven-day rule into their contract of carriage, I have yet to see any reports of them enforcing it. Until / unless they do, you can get a free refund within 24 hours to the original form of payment for any ticket, paid or award.
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