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Thread: NEXUS First Time Applications Information and Processing Timelines
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Old Jun 1, 2017 | 12:51 pm
  #1315  
Bogwoppit
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Originally Posted by oakland
Those waiting from Feb 27th and +-1 week, please start calling the CBSA/GOES numbers and/or send emails to CBP.

If more people bring attention to the abnormal timelines, it might push them to process old pending cases with more urgency.

Email:
https://help.cbp.gov/app/ask

Helpline numbers:
800-842-7647 for CBSA
855-USE-GOES for GOES

I called four weeks back, they said it shouldn't be long. Well of course I am still waiting. Applied Feb 23rd. Husband the same day and he has now had his interview and has his card.

Not sure how calling will help.
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