Originally Posted by
ESpen36
I imagine that this product will be a great differentiator for the transcon pax....AA is try to keep them from switching to B6 Mint.
IMO, then AA should have invested in the inflight soft product.
On the ground AA already trounces B6 every which way so there's no need to rub salt in the wound. Investing in a very decent F&B offering onboard would have been a lot cheaper than building out a small lounge at JFK.